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Peter Switzer Talks Small Business Success
The only thing small business owners have in common is their desire for success. Hear from some of the best in business and learn to identify challenges, overcome obstacles and find out what it takes to 'make it'.
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IN THE NEWS
Hold your horses
Date: 21/06/2010
With mixed economic data being release at the moment, will the Reserve Bank look to raise interest rates again soon?
10 Reasons a Business Plan Can Improve Your Chances of Success
Date: 17/06/2010
There are many great benefits behind having a business plan in place for your business. Wendy Fogarty of Important and Imperative Business Solutions outlines top 10 reasons behind why you should make this a priority.
ARTICLES
STARTING A BUSINESS
I'm not a salesperson but I have to sell. What do I do?
After thousands of hours of study and many years honing technical skills to be a competent professional in your chosen field, it can come as a rude shock that you now need to sell your services and capabilities as well. In today's busy market, a comp
The customer service region of your business
Regional businesses need to ensure their customer service remains consistent in good times and bad. It's simple really: if you don't provide great customer service when times are good, they certainly won't return when times are bad.
GROWING A BUSINESS
The power of CRM
Australian companies spend the majority of their time trying to find the best way to convert occasional customers into loyal devotees. And while it sounds like a tall order, changing customer behaviour isn't as difficult as you might think.
Making a regional business bloom
Regional business success often boils down to finding a market niche and making the most of it. To do this, small businesses - especially those in regional areas - should think big.
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Find out moreLATEST BLOG POSTS
Interest Rates
Posted by Peter Switzer
On 04/07/10 22:10
After six interest rate rises in seven meetings the consensus of economists who watch every move the Reserve Bank makes think this rate rise phase is over. A period of pause is expected but two or three more rises could lie ahead this year! The relentl
From the coalface - customer service secrets revealed
Posted by Peter Switzer
On 21/06/10 15:03
From the coalface – customer service secrets revealed Great customer service is at the heart of any good business – after all, if you don’t take care of your customers, another business will. Peter Switzer shares service secrets from the coalface.
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